Shipping Policy
.At Prylox Play, we are committed to delivering your gaming products in a timely and secure manner. Please read our shipping policy to understand how we process and deliver your orders.
1. Shipping Methods
We offer Cash on Delivery as the only payment method. All shipments will be processed and delivered via trusted courier services. Delivery times may vary depending on your location, but we aim to ensure that your order arrives as quickly and safely as possible.
2. Processing Time
Orders are processed within 1-3 business days from the time they are placed. You will receive an email notification once your order has been shipped, including tracking information.
3. Delivery Time
Delivery times vary based on your location. Typically, orders are delivered within 3-7 business days, depending on where you are located. Please note that delivery may take longer during peak seasons, public holidays, or due to unforeseen circumstances such as weather disruptions.
4. Shipping Charges
Shipping is free for all orders. No additional shipping fees will be added to your purchase price.
5. Delivery Address
Please ensure that your delivery address is correct and accessible. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete address information.
6. Order Tracking
Once your order is shipped, you will receive a tracking number so you can monitor the status of your delivery. You can check the progress of your order on the courier’s website or by contacting us for assistance.
7. Issues with Delivery
If there is an issue with your delivery, such as damage to the product or a missing package, please contact us immediately. We will do our best to resolve any issues quickly. If you are unavailable at the time of delivery, please contact the courier directly to arrange for an alternate delivery time.
8. Failed Deliveries
In case of a failed delivery, the courier may attempt to redeliver or return the package to us. If the delivery fails multiple times, the order may be canceled, and you will be contacted to discuss the next steps.
9. Shipping Disclaimers
Prylox Play is not liable for delays caused by external factors such as natural disasters, strikes, or carrier issues. We strive to provide the best possible service and will keep you informed about any shipping delays that may occur.
If you have any questions about your order or the shipping process, feel free to contact us at [email protected].